Billing Inquiries: 1-800-238-9398 - Systems Design EMS Billing
Community members who are subscribers of the FireMed program will receive a letter from Mid-Columbia Fire & Rescue requesting insurance info if no current insurance is on file for you at the billing agency.
Please cooperate by providing all applicable insurance coverage and necessary signatures for your transport to be billed out to insurance. Remember that this may sometimes include auto (PIP) coverage or liability claims.
(You may download a copy of the insurance info form here)
As a FireMed subscriber, you will not be billed for any out-of-pocket costs after insurance pays. If you were uninsured on your date of service, please confirm this with Systems Design. If you are a FireMed member and receive a statement showing a balance due, please contact the billing agency at 1-800-238-9398 to clarify your subscription status.
If after contacting the billing agency you are not satisfied with the results, please contact our office at 541-296-9445 and speak with our Office Manager.
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Website Accesibilty Policy Mid-Columbia Fire and Rescue
Mid-Columbia Fire and Rescue is fully committed to providing accessible facilities, elements and
channels of communication to all members of the public. As part of this commitment, Mid-Columbia Fire and Rescue
has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and
commercial screen reading software. All features of the website are coded to allow individuals with vision and
other impairments to understand and use the website to the same degree as someone without disabilities. We welcome
feedback and can often resolve issues in a timely manner if they arise.
If you need any special assistance or accommodations
Mid-Columbia Fire and Rescue has designated a compliance officer for website disability-related accommodations.
The compliance officer has received training in website accessibility and updates the site in accordance with those best
practices. Contact our accessibility officer to report an issue.
Compliance Procedures and Reports
In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards,
Mid-Columbia Fire and Rescue regularly scans its website to ensure ongoing compliance, and makes timely
changes to any inaccessible changes, if any are found. In our ongoing commitment to transparency, we make the
last three months' reports available to the public.
August 2021 Website Accessibility Compliance Report
July 2021 Website Accessibility Compliance Report
June 2021 Website Accessibility Compliance Report
Linked Documents and Third Parties
Please note that this site may link out to third-party websites, such as state or federal agencies, that do
not have accessible content. This site may also include documents provided by third parties included in our
agenda packets, for example. While we cannot control the accessibility of content provided by third parties,
we are happy to assist any member of the public with reading and accessing content on our site.
